Nimble vs Oracle Fusion Service comparison

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Nimble Logo
115 views|73 comparisons
100% willing to recommend
Oracle Logo
1,478 views|683 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nimble and Oracle Fusion Service based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nimble vs. Oracle Fusion Service Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more.""It is a fast and reliable solution.""It's easy to configure and easy to create a data source or replicate it to another one."

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"The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.""Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.""The solution is easy to learn.""Oracle offers a wide range of applications, each capable of delivering significant value to our business.""Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities.""It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes.""Oracle Service Cloud could improve the integration for older platforms.""It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."

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Cons
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard.""The solution should improve its replication groups' verification confirmation.""The product has a security flaw."

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"The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan.""The solution’s reporting could be improved.""Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.""Lacks the ability to deploy custom code for customization.""Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.""Oracle Service Cloud could improve the integration for older platforms.""The vendor must provide a user-friendly mobile application.""Oracle changed the means by which users are created in the system. I would like this to be easier to implement."

More Oracle Fusion Service Cons →

Pricing and Cost Advice
  • "The solution is cost-effective."
  • "The pricing is moderate."
  • More Nimble Pricing and Cost Advice →

  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

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    768,246 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It is a fast and reliable solution.
    Top Answer:The product has a security flaw. The security vulnerabilities of the product should be improved.
    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Top Answer:The solution’s reporting could be improved.
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working with the expense module. We use Oracle Fusion Service to configure things and… more »
    Ranking
    33rd
    out of 169 in CRM
    Views
    115
    Comparisons
    73
    Reviews
    3
    Average Words per Review
    391
    Rating
    8.7
    8th
    out of 169 in CRM
    Views
    1,478
    Comparisons
    683
    Reviews
    13
    Average Words per Review
    395
    Rating
    8.2
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Overview

    Nimble is a comprehensive customer relationship management (CRM) platform that helps businesses streamline their sales and marketing processes. 

    With its user-friendly interface and robust features, Nimble enables teams to effectively manage contacts, track interactions, and nurture leads. The platform integrates seamlessly with popular productivity tools like Office 365 and G Suite, providing a centralized hub for all customer-related activities. 

    Nimble's key features include contact management, sales and marketing automation, social media integration, and email tracking. With its focus on simplicity and efficiency, Nimble empowers businesses to build stronger customer relationships and drive growth.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.
    Sample Customers
    A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Top Industries
    No Data Available
    REVIEWERS
    Marketing Services Firm14%
    Comms Service Provider14%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization75%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    Company Size
    No Data Available
    REVIEWERS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise76%
    Large Enterprise17%
    Buyer's Guide
    Nimble vs. Oracle Fusion Service
    March 2024
    Find out what your peers are saying about Nimble vs. Oracle Fusion Service and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    Nimble is ranked 33rd in CRM with 3 reviews while Oracle Fusion Service is ranked 8th in CRM with 29 reviews. Nimble is rated 8.6, while Oracle Fusion Service is rated 8.6. The top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Nimble is most compared with Sprinklr, whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM. See our Nimble vs. Oracle Fusion Service report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.