Nimble vs Sprout Social comparison

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Nimble Logo
88 views|56 comparisons
Sprout Social Logo
347 views|314 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Sep 3, 2023

We compared Nimble and Sprout Social across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Nimble is highly regarded for its effective project and relationship management, contact filtering system, and quality tools for sales and social media. Sprout Social provides useful tools for scheduling and publishing content, analyzing social media performance, and engaging with customers.

  • Room for Improvement: Meanwhile, Nimble lacks customization options, faces issues with updates and cloud saving, and has security flaws. Sprout Social could improve in areas such as cost, data analysis, user interface, customer assistance, and compatibility with other platforms.

  • Service and Support: Nimble's technical support is highly rated. Sprout Social's customer service is praised for its prompt and helpful responses from a knowledgeable and friendly support team. They offer extensive resources.

  • Ease of Deployment: Nimble's initial setup is uncomplicated and user-friendly. Two people are enough to handle deployment, and ongoing maintenance requires only one. Sprout Social is commended for its straightforward and user-friendly deployment, featuring an intuitive interface and valuable onboarding resources.

  • Pricing: Users have not provided information about Nimble’s pricing. The setup cost for Sprout Social and Salesforce Marketing Cloud products can differ. Sprout Social's cost is determined by complexity and specific needs.

  • ROI: Nimble's solution is highly regarded for its ability to deliver rapid and effective outcomes, highlighting its efficiency in delivering quick returns for users. Sprout Social does not provide ROI information, whereas Salesforce Marketing Cloud has shown positive ROI for some users, making it a favored choice for those who have achieved success.

Comparison Results: Nimble’s robust feature set boasts excellent relationship management and contact-filtering tools, but some users complained of security flaws and a lack of customization options. Sprout Social is commended for its easy deployment, user-friendly interface, and comprehensive social media management features. Areas for improvement include pricing, reporting, and cross-platform integration.

Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution is cost-effective."
  • "The pricing is moderate."
  • More Nimble Pricing and Cost Advice →

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    Top Answer:It is a fast and reliable solution.
    Top Answer:The product has a security flaw. The security vulnerabilities of the product should be improved.
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    Ranking
    6th
    out of 34 in Social CRM
    Views
    88
    Comparisons
    56
    Reviews
    3
    Average Words per Review
    391
    Rating
    8.7
    4th
    out of 34 in Social CRM
    Views
    347
    Comparisons
    314
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview

    Nimble is a comprehensive customer relationship management (CRM) platform that helps businesses streamline their sales and marketing processes. 

    With its user-friendly interface and robust features, Nimble enables teams to effectively manage contacts, track interactions, and nurture leads. The platform integrates seamlessly with popular productivity tools like Office 365 and G Suite, providing a centralized hub for all customer-related activities. 

    Nimble's key features include contact management, sales and marketing automation, social media integration, and email tracking. With its focus on simplicity and efficiency, Nimble empowers businesses to build stronger customer relationships and drive growth.

    Sprout Social is a comprehensive social media management platform that helps organizations streamline their social media presence. Its primary use case is to simplify the process of managing multiple social media accounts, scheduling posts, engaging with followers, and analyzing performance.

    The most valuable functionality of Sprout Social is its unified Smart Inbox, which consolidates all social media messages, comments, and mentions into one place. This allows organizations to efficiently respond to customer inquiries, monitor brand mentions, and engage with their audience in real-time.

    Sprout Social also offers robust scheduling capabilities, enabling users to plan and publish content across multiple social media platforms in advance. This feature saves time and ensures consistent messaging across channels.

    Furthermore, Sprout Social provides in-depth analytics and reporting tools, allowing organizations to measure the impact of their social media efforts. Users can track key metrics, such as engagement, reach, and conversions, to gain insights and make data-driven decisions.

    Sample Customers
    A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
    Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Educational Organization9%
    Manufacturing Company7%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise12%
    Large Enterprise61%

    Nimble is ranked 6th in Social CRM with 3 reviews while Sprout Social is ranked 4th in Social CRM. Nimble is rated 8.6, while Sprout Social is rated 0.0. The top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". On the other hand, Nimble is most compared with Sprinklr, whereas Sprout Social is most compared with Sprinklr and HootSuite.

    See our list of best Social CRM vendors.

    We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.