We compared Nimble and Sprout Social across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nimble is highly regarded for its effective project and relationship management, contact filtering system, and quality tools for sales and social media. Sprout Social provides useful tools for scheduling and publishing content, analyzing social media performance, and engaging with customers.
Room for Improvement: Meanwhile, Nimble lacks customization options, faces issues with updates and cloud saving, and has security flaws. Sprout Social could improve in areas such as cost, data analysis, user interface, customer assistance, and compatibility with other platforms.
Service and Support: Nimble's technical support is highly rated. Sprout Social's customer service is praised for its prompt and helpful responses from a knowledgeable and friendly support team. They offer extensive resources.
Ease of Deployment: Nimble's initial setup is uncomplicated and user-friendly. Two people are enough to handle deployment, and ongoing maintenance requires only one. Sprout Social is commended for its straightforward and user-friendly deployment, featuring an intuitive interface and valuable onboarding resources.
Pricing: Users have not provided information about Nimble’s pricing. The setup cost for Sprout Social and Salesforce Marketing Cloud products can differ. Sprout Social's cost is determined by complexity and specific needs.
ROI: Nimble's solution is highly regarded for its ability to deliver rapid and effective outcomes, highlighting its efficiency in delivering quick returns for users. Sprout Social does not provide ROI information, whereas Salesforce Marketing Cloud has shown positive ROI for some users, making it a favored choice for those who have achieved success.
Comparison Results: Nimble’s robust feature set boasts excellent relationship management and contact-filtering tools, but some users complained of security flaws and a lack of customization options. Sprout Social is commended for its easy deployment, user-friendly interface, and comprehensive social media management features. Areas for improvement include pricing, reporting, and cross-platform integration.
Earn 20 points
Nimble is ranked 6th in Social CRM with 3 reviews while Sprout Social is ranked 4th in Social CRM. Nimble is rated 8.6, while Sprout Social is rated 0.0. The top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". On the other hand, Nimble is most compared with Sprinklr, whereas Sprout Social is most compared with Sprinklr and HootSuite.
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We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.