Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality.
It has helped us a lot, especially during the initial phase of a project where most of the things are done on paper.
It creates workflows to handle business processes. It allows us to route approvals to users without human intervention.
Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity.
This tool set makes it easy to integrate current processes and increase adoption rates and usage for the tool, as well as the process changes to update it on the fly.
It provides data accuracy with fewer failures.
It saves time as tasks are automated.
Only Nintex has the feature which allows attachments to an email.
The interface is quite simple and easy to use, even for beginners.
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Powerful, full-featured business process management with excellent support
While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
The most valuable features are case management and integration services.
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
The security features for this solution need to be improved.
We are currently facing a lot of issues with Nintex, and we are trying to move away from this solution.
Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform.
Bring all features available from the on-premise product into the cloud version and the workflow error reporting.
Converting a document from PDF to MS Word, or vice versa, needs to be improved.
User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful.
Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise.
While Nintex Workflow has pretty robust troubleshooting abilities, I think that improving the default logging and notifications would be helpful.
Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.
The pricing model needs to be improved. Right now, it's too expensive.
Lack of stronger cloud support is somewhat inconvenient for users and implementation.
What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.
The unit testing needs to improve, as well as the user interface.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
Pricing and Cost Advice
The annual support costs are expensive.
Our maintenance costs are reduced.
Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform.
Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there.
May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.
The licensing fees are based on the number of users.
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
out of 75 in Business Process Management
Average Words per Review
out of 75 in Business Process Management
Average Words per Review
Compared 26% of the time.
Compared 17% of the time.
Compared 12% of the time.
Compared 23% of the time.
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Compared 13% of the time.
Also Known As
|Nintex Workflow Platform||Pegasystems, SmartBPM|
At Nintex, our goal is to make work more meaningful by improving business processes. With the Nintex Platform, your organization can manage, automate, and optimize your business processes - all with clicks, not code.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
Learn more about Nintex Workflow
Learn more about Pega BPM
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Software R&D Company28%
Comms Service Provider14%
Financial Services Firm71%
Software R&D Company14%
Software R&D Company33%
Financial Services Firm12%
Comms Service Provider10%