Nintex Process Platform vs ServiceNow Orchestration comparison

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3,507 views|1,765 comparisons
90% willing to recommend
ServiceNow Logo
2,743 views|1,749 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nintex Process Platform and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nintex Process Platform vs. ServiceNow Orchestration Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very easy to create and deploy. I am very happy with how user-friendly Nintex Workflow is.""I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability.""I find it useful to utilize LDAP query action to find out the status of a particular user.""It has integration with BI and Analytics tools, and RPA toolsets as well.""I think that it adds value to any organization, mainly in terms of business applications where you need workflows.""K2 is reasonably priced.""The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places.""It is very easy to use events. K2 has useful tools."

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"Great with IT processes and business processes.""It's probably the best product out there.""The solution effectively automates business processes.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""The iTerm suite is also crucial for visibility and optimization.""The data visualization is good.""There are a lot of ready to use orchestration custom packs.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."

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Cons
"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform.""The solution is a bit too expensive. It could be cheaper.""The product’s support for the mobile platform and its ability to handle artificial loads could be better.""Currently, it's taking quite some time to deploy a package, it needs improvement""The cost of the solution is high and has room for improvement.""Converting a document from PDF to MS Word, or vice versa, needs to be improved.""I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration.""Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution."

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"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""There can be gaps in integration.""The deployment requires awareness among the project staff.""There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""From my space, the only thing that I can say is the spinning up with Google Cloud Services.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.""Efficiency of some features could be improved."

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Pricing and Cost Advice
  • "Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
  • "Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
  • "Our maintenance costs are reduced."
  • "The annual support costs are expensive."
  • "Comparatively, it's expensive."
  • "We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
  • "The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
  • "There is an initial fee when purchasing and a fee for maintenance afterward."
  • More Nintex Process Platform Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
    Top Answer:The solution doesn’t have an extra fee. We are compatible with the package.
    Top Answer:The solution does not integrate with many platforms.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    8th
    out of 66 in Process Automation
    Views
    3,507
    Comparisons
    1,765
    Reviews
    17
    Average Words per Review
    484
    Rating
    8.1
    13th
    out of 66 in Process Automation
    Views
    2,743
    Comparisons
    1,749
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    K2 blackpearl, K2 Five, Nintex Workflow
    Learn More
    Overview

    Discover, automate, and optimize your business processes with the Nintex Process Platform. This powerful and user-friendly platform offers comprehensive process automation and intelligence. Easily discover, map, and manage your processes, automate workflows, eliminate paper forms, and accelerate tasks with RPA bots. Collaborate with your team using Nintex Automation Cloud Services and optimize your processes through data-driven insights. Monitor and analyze your processes to identify and address issues, and make updates based on data for continuous improvement. Achieve process excellence with the Nintex Process Platform.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    SEA Corp, Omnicom Group, Verizon, STIHL
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Nintex Process Platform vs. ServiceNow Orchestration
    March 2024
    Find out what your peers are saying about Nintex Process Platform vs. ServiceNow Orchestration and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Nintex Process Platform is ranked 8th in Process Automation with 21 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Nintex Process Platform is rated 8.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and AgilePoint, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, BMC TrueSight Orchestration and F5 BIG-IQ. See our Nintex Process Platform vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.