We performed a comparison between Nmap and SymphonyAI IT Service Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Nmap is mostly helpful during compliance checks. We run the scanner to see how many devices are on our network and find vulnerabilities in those that aren't compliant. We also use it monthly to scan our network and identify devices that aren't connected properly. This helps us detect any issues related to the operating systems of these devices."
"The initial setup was simple."
"It enables us to delve deeper and identify the services and open ports on the system and visualize this information on a dashboard automatically."
"The best feature of Nmap is that it lets me see useful information about each endpoint in my entire network environment. For example, I can see every single connection of the network as well as each and every port."
"The real-time reporting feature of Nmap is particularly valuable. It generates detailed reports on the source and destination IP addresses, the protocols used, and the types of traffic."
"Nmap is easy to use. It's a command-line interface, and the output is quite good."
"From a functionality standpoint, it's robust and straightforward to comprehend."
"Nmap has a powerful command line tool and a set of diagnostic features."
"SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the users have improved, and the resolutions are much faster."
"The product has the best features for ITSM."
"It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners."
"The most valuable feature is remote access. People are working from home, and we can take remote access through it."
"The Wi-Fi side needs improvement."
"It takes a bit of time to get familiar with the solution and its options."
"There are concerns with the stability of the product, making it an area where improvements are required."
"The tool's license limits the number of scans it can perform. Improving the license model could benefit customers by allowing more scans for compliance and other purposes."
"One of the drawbacks of the standard Nmap utility is that it does not come with a graphical user interface, unlike a number of other open-source alternatives such as Zenmap."
"There is room for improvement in the design, the GUI. It looks a bit odd. Maybe Nmap should improve it or add more widgets to make it more attractive, but the basic functionality is good and provides what we need."
"The solution should increase the number of features under a free license."
"The challenge often lies in finding suitable courses and professional resources."
"Nmap needs to improve its scanning speed."
"There could be flexibility in terms of customization."
"SummitAI IT Management Suite's project management and operational management features could be improved."
"Integration was a major limitation with SummitAI."
"I would like them to add software inventory in the next release. We don't have that right now."
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Nmap is ranked 19th in Network Monitoring Software with 20 reviews while SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews. Nmap is rated 8.6, while SymphonyAI IT Service Management is rated 7.8. The top reviewer of Nmap writes " Improves network monitoring and offers insights into traffic, including VPNs". On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". Nmap is most compared with Azure Network Watcher, SolarWinds NPM, SolarWinds NetFlow Traffic Analyzer, Zabbix and Domotz, whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
