Micro Focus ZENworks Asset Management vs VMware Service Manager comparison

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Executive Summary

We performed a comparison between Micro Focus ZENworks Asset Management and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""All of the features are very suitable for us. It is also a stable solution.""It provides us with improved maintenance cycles."

More VMware Service Manager Pros →

Cons
"The product’s stability needs improvement."

More Micro Focus ZENworks Asset Management Cons →

"Not a ten because the price is high.""It needs to improve user roles and access rights.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."

More VMware Service Manager Cons →

Pricing and Cost Advice
  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product’s stability needs improvement.
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    Ranking
    19th
    out of 48 in IT Asset Management
    Views
    134
    Comparisons
    93
    Reviews
    1
    Average Words per Review
    169
    Rating
    7.0
    23rd
    out of 48 in IT Asset Management
    Views
    479
    Comparisons
    223
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Novell IT Asset Management
    Learn More
    Overview
    Micro Focus ZENworks Asset Management integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data enables you to get a complete view of your IT assets. This ensures license compliance and eliminates software overspending.
    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government14%
    Manufacturing Company9%
    Computer Software Company8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise22%
    Large Enterprise58%
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Micro Focus ZENworks Asset Management is ranked 19th in IT Asset Management with 1 review while VMware Service Manager is ranked 23rd in IT Asset Management. Micro Focus ZENworks Asset Management is rated 7.0, while VMware Service Manager is rated 7.2. The top reviewer of Micro Focus ZENworks Asset Management writes "Has an easy initial setup process, but its stability needs improvement ". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". Micro Focus ZENworks Asset Management is most compared with ServiceNow, whereas VMware Service Manager is most compared with BMC Remedy and ServiceNow.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.