"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
ObserveIT is ranked 2nd in User Activity Monitoring while UserLock is ranked 11th in Authentication Systems. ObserveIT is rated 8.4, while UserLock is rated 10.0. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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