We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Adaptable solution with a good interface. It's easy to set up and easy to use."
"It's inexpensive to license."
"Reliable without any glitches."
"The cloud service and Skype are the most valuable features."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The integration with other applications is pretty good."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"Making calls and having meetings is easy."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"The security seems good."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"It needs improvements around its compatibility with non-Microsoft products."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Integration with other platforms can be improved."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"The online applications have limited functionality compared to the local applications."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"The initial setup could be simplified."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"Skype for Business is not stable."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"The video conferencing quality can be improved."
"We have found that there is a lag because it cannot integrate with the internal landline."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Office 365 vs. Skype for Business report.
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