We performed a comparison between Office 365 and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cloud service and Skype are the most valuable features."
"Great impact on project management and team collaboration."
"The technical support is outstanding."
"It's nice that it's an all-in-one solution and everything is all in one place."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"It's inexpensive to license."
"It's very stable."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"It is a scalable product."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"I recommend it as a solution for remote disk users."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The most valuable feature of TeamViewer is its ease of use."
"TeamViewer has a good interface."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"In the next release, I would like to have a more intuitive tutorial."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"It could be more user-friendly for inexperienced people."
"I would like to see better integration with Teams, and better usability with SharePoint."
"Their support is so terrible and unusable except during dire emergencies."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Security is still complex, but the admin console improving."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The business interface is clunky and not well-documented."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"A feature that they could add is chat with sound to talk."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"The product can sometimes crash."
"I'm not sure if they provide good quality audio alongside screensharing."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Office 365 is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and HCL Verse, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our Office 365 vs. TeamViewer report.
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