We performed a comparison between Office 365 and Webex based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Office 365's usability."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"The phone VoIP product provides genuine a unified communication solution."
"Adaptable solution with a good interface. It's easy to set up and easy to use."
"It's nice that it's an all-in-one solution and everything is all in one place."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"Overall the quality of the solution is very good."
"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."
"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."
"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."
"It is a scalable solution."
"The most valuable feature is the ease of use."
"Scalability-wise, I rate the solution a ten out of ten."
"Security is still complex, but the admin console improving."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"It needs improvements around its compatibility with non-Microsoft products."
"They should do more testing before product releases."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Sometimes the synchronization between the desktop and online is a little bit slow."
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"There are too many issues with getting people connected to meetings."
"Sometimes we've had issues with the connection."
"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"The solution should have better integration with Microsoft."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Webex is ranked 2nd in Virtual Meetings with 109 reviews. Office 365 is rated 8.4, while Webex is rated 8.0. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Office 365 vs. Webex report.
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