We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"It's very stable."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"It's inexpensive to license."
"I like Office 365's usability."
"The integration with other applications is pretty good."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"The deployment is very fast."
"You can do meetings of up to two hundred people in a single conversation."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"A good option for virtual meetings."
"Constantly evolving with new features, which can be challenging for users."
"Security is still complex, but the admin console improving."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"Sometimes the synchronization between the desktop and online is a little bit slow."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"I'd like to see them add more features in the future in order to continue to advance the product."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"I feel bored with the look and feel of the tool, so it should be changed."
"The cost of Skype for Business has room for improvement."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"The solution should improve the chat and add more flexibility to make a call."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"Lacks a zoom-in feature for whoever is presenting."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Office 365 vs. Skype for Business report.
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