We performed a comparison between Office 365 and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"There's a lot there in terms of apps and features."
"The most valuable feature is Microsoft Exchange."
"As an email provider, I believe Office 365 is the best email provider."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"Cloud-based management is valuable and software deployment is positive."
"Reliable without any glitches."
"The most valuable features of Zoom are simplicity and reliability."
"The product runs pretty smoothly so I haven't had to contact technical support."
"There is a free version of the solution."
"I have found Zoom to be stable and it has good performance."
"The performance is good."
"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."
"The installation was easy."
"A stable option that is good for small to medium sized companies with limited use."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"If two people update the same file, it causes issues."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"I'd like to see them add more features in the future in order to continue to advance the product."
"It could be more user-friendly for inexperienced people."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
"I'd like to see more integration with Google Calendaring. When meetings are scheduled they are added into a Google Calendar. For example, if I am driving my car there are often times I have to pull off the road to join into a meeting as opposed to being able to click the link and have it startup. Sometimes I can do that, sometimes I can't, it all depends on how the meeting was generated initially."
"Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom."
"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."
"Zoom is not a good product for webinars."
"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."
"It's not really the fault of the product, however, the internet connectivity can sometimes be an issue."
"The interface could be more user-friendly."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Zoom is ranked 1st in Virtual Meetings with 194 reviews. Office 365 is rated 8.4, while Zoom is rated 8.4. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Zoom writes "A solution that is worth the money and requires its users to go through an easy setup phase". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Tresorit, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Adobe Connect. See our Office 365 vs. Zoom report.
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