We performed a comparison between Okta Customer Identity and Omada Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"The most valuable feature of this solution for most customers is access management."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"There is no password hash saved on the cloud, which is the part that I like the most."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"We can integrate two-factor authentication with the applications."
"It is very seamless."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The customer success and support teams have been crucial."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"This solution would be improved by adding biometrics features."
"The integration process takes a bit longer than we would want it to."
"I would like to see the provisioning simplified."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"All of the governance functionality and privileged account management could be improved."
"The product must be provided for free."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The reporting and importing have room for improvement."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The solution should be made more agile for customers to own or configure."
"I would like to search on date fields, which is not possible now."
Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 12 reviews while Omada Identity is ranked 3rd in Customer Identity and Access Management (CIAM) with 42 reviews. Okta Customer Identity is rated 8.4, while Omada Identity is rated 8.0. The top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Auth0 and Frontegg, whereas Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager. See our Okta Customer Identity vs. Omada Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
