We performed a comparison between Okta Customer Identity and Omada Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very seamless."
"There is no password hash saved on the cloud, which is the part that I like the most."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"The most valuable feature of this solution for most customers is access management."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The end user's ease of use is the most valuable feature."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"We can integrate two-factor authentication with the applications."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Users sometimes have difficulty getting verification codes."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"The initial setup could be easier to do."
"This solution would be improved by adding biometrics features."
"I would like to see the provisioning simplified."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"The integration process takes a bit longer than we would want it to."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"It is not possible to customize reports on Omada Identity."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The Omada support response time has room for improvement."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Functionality and usability could be improved."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 12 reviews while Omada Identity is ranked 3rd in Customer Identity and Access Management (CIAM) with 43 reviews. Okta Customer Identity is rated 8.4, while Omada Identity is rated 8.0. The top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Auth0 and Frontegg, whereas Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager. See our Okta Customer Identity vs. Omada Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
