Okta Workforce Identity vs Salesforce Identity comparison

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Executive Summary

We performed a comparison between Okta Workforce Identity and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is flexible and easy to install.""It's reliable and it does what it is advertised to do.""The solution can scale very well.""First of all, the solution is very simple.""One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned.""Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.""This solution has a lot of capabilities and features.""The product’s most valuable feature is multifactor authentication."

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"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members.""Salesforce Identity is a very user-friendly solution.""The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

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Cons
"The guest user access could be improved.""It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it.""The initial setup can be complex at first.""I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity.""The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner.""Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft.""The integration with third-party tools needs to be improved.""The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."

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"The interface should be simplified and the dashboard has a lot of options but could be improved.""Salesforce Identity needs more expertise in the application.""The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

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Pricing and Cost Advice
  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

  • "On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
  • More Salesforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.
    Top Answer:Salesforce Identity is a very user-friendly solution.
    Top Answer:Salesforce Identity needs more expertise in the application.
    Top Answer:Salesforce Identity is used to support registering customers.
    Ranking
    Views
    7,617
    Comparisons
    6,291
    Reviews
    21
    Average Words per Review
    499
    Rating
    8.2
    4th
    out of 6 in Mobile Identity
    Views
    16
    Comparisons
    18
    Reviews
    1
    Average Words per Review
    151
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Sample Customers
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Manufacturing Company17%
    Comms Service Provider10%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government7%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government10%
    Retailer8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise21%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    March 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 54 reviews while Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews. Okta Workforce Identity is rated 8.4, while Salesforce Identity is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Zscaler Private Access, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.