We performed a comparison between Okta Workforce Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is flexible and easy to install."
"It's reliable and it does what it is advertised to do."
"The solution can scale very well."
"First of all, the solution is very simple."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"This solution has a lot of capabilities and features."
"The product’s most valuable feature is multifactor authentication."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The guest user access could be improved."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The initial setup can be complex at first."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"The integration with third-party tools needs to be improved."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 54 reviews while Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews. Okta Workforce Identity is rated 8.4, while Salesforce Identity is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Zscaler Private Access, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.