We performed a comparison between Okta Workforce Identity and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product’s most valuable feature is multifactor authentication."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"It offers very helpful support. The technical team is very helpful."
"We face no challenges in integrating the product with our legacy systems."
"A solution that's easy to use, stable, and reliable."
"The product is easy to use."
"We find the solution to be stable."
"Okta Workforce Identity is easy to use and has a lot of components."
"It's a good tool. It's pretty straightforward."
"It is easy to use."
"It offers more platform support, like Apple, Android, and Microsoft."
"The VPN we are using is good and working quite well."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"We experienced some technical glitches that need to be resolved."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"It only facilitates provisioning and not de-provisioning."
"There should be automated aggregation and complete classification processes included in it."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
Okta Workforce Identity is ranked 5th in Authentication Systems with 56 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. Okta Workforce Identity is rated 8.6, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Ivanti Connect Secure. See our Okta Workforce Identity vs. Symantec VIP Access Manager report.
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