Okta Workforce Identity vs Salesforce Identity comparison

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Okta Logo
7,224 views|5,965 comparisons
93% willing to recommend
Salesforce Logo
15 views|18 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Okta Workforce Identity and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: April 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.""I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows.""The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.""This solution has a lot of capabilities and features.""Workforce Identity's best features include its user-friendliness and easy setup.""The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive.""The most valuable aspects of the solution are the integration with external websites one-factor authentication.""We find the solution to be stable."

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"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.""The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time.""Salesforce Identity is a very user-friendly solution.""The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

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Cons
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.""Its pricing needs improvement.""Okta Workforce Identity could improve provisioning it can be made simpler.""The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner.""The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible.""The guest user access could be improved.""The pricing could be improved.""Okta Workforce Identity could improve the support system, they are too slow."

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"Salesforce Identity needs more expertise in the application.""The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.""Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person.""The interface should be simplified and the dashboard has a lot of options but could be improved."

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Pricing and Cost Advice
  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

  • "On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
  • "I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
  • More Salesforce Identity Pricing and Cost Advice →

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    768,246 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.
    Top Answer:Salesforce Identity is a very user-friendly solution.
    Top Answer:Salesforce Identity needs more expertise in the application.
    Top Answer:Salesforce Identity is used to support registering customers.
    Ranking
    Views
    7,224
    Comparisons
    5,965
    Reviews
    22
    Average Words per Review
    495
    Rating
    8.2
    3rd
    out of 6 in Mobile Identity
    Views
    15
    Comparisons
    18
    Reviews
    1
    Average Words per Review
    151
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

    Sample Customers
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
    Top Industries
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company16%
    Comms Service Provider9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government7%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm11%
    Government10%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    April 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: April 2024.
    768,246 professionals have used our research since 2012.

    Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 56 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. Okta Workforce Identity is rated 8.6, while Salesforce Identity is rated 7.8. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Red Hat Single Sign On, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.