We performed a comparison between Okta Workforce Identity and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service."The product requires very little maintenance."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"This solution has a lot of capabilities and features."
"It offers very helpful support. The technical team is very helpful."
"The most valuable features are ease of operation and visibility."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"Yes, it is very stable. I have never seen it go down, not once."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"It is a stable solution."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"This user integration with the Okta integration network could be simplified."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The pricing could be improved."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"We experienced some technical glitches that need to be resolved."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"We often face performance and latency issues with Zscaler SASE."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
Okta Workforce Identity is ranked 7th in ZTNA as a Service with 56 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Okta Workforce Identity is rated 8.6, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cisco AnyConnect Secure Mobility Client and Cloudflare Access.
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