We performed a comparison between Omada Identity and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The customer success and support teams have been crucial."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"OneLogin is efficient."
"Simplicity is the most valuable part of OneLogin."
"The solution's ability to save and manage of all my passwords is great."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution allows the user to search logs based on a specific time."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Documentation."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"There's a challenge with handling large amounts of data in this system."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"having a RESTful implementation instead of RPC would have been more desirable."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"The tool must be made more robust."
Omada Identity is ranked 3rd in User Provisioning Software with 42 reviews while OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews. Omada Identity is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager. See our Omada Identity vs. OneLogin by One Identity report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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