We performed a comparison between Omada Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"User-friendly solution."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Governance."
"The solution is easy to scale."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Word mining and risk campaigns are the most valuable features of this solution."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The scalability potential is there if a company needs to expand."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"The user interface should have a more flexible design, where you can change it to your requirement."
"They need to improve the cost for small companies."
"The solution should be made more agile for customers to own or configure."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"The reporting functions."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"I find the API boring. I also faced issues while integrating with CA SSO."
"In the next release, there should be provisioning of your certifications."
"The product works slowly while accessing cloud-native solutions."
"Symantec is only on-premises, not on the cloud."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
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Omada Identity is ranked 3rd in User Provisioning Software with 30 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. Omada Identity is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Omada Identity writes "It has a powerful reporting engine, and the product team is responsive to feature requests". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and BeyondTrust Endpoint Privilege Management. See our Omada Identity vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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