Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors.
It gives the best user experience, enabling us an overview of all user entitlements.
This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights.
The most valuable feature for me is the built-in security, which is the best that I have seen.
The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc.
Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good. It's also very flexible. It's quite easy to customize and we have customized it a lot.
For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems.
This is almost a complete solution for us.
The solution is stable. We haven't experienced any bugs or glitches.
The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.
It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.
I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications.
The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed.
The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult.
The performance could use improvement. Sometimes synchronizations take too long.
A feature that I would like to see is a mobile app that provides users the ability to make changes or add users to the Active Directory, on the fly.
More integration with SAP and with the internet of things would be good. We also have system devices that we could manage as identities, so that would be a feature to add.
One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles.
The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people.
It should be able to give a client version of the product, rather than just a web-portal.
The solution should allow for better integration with other platforms and the UBT.
If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.
They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.
It has a long way to go until it is a cloud-based solution.
Pricing and Cost Advice
There is a one-time licensing cost, and there is also a yearly subscription fee.
It's costlier that some other products, and there is nothing that fits every solution.
We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase.
It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things.
It has helped to reduce customer costs.
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation.
We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support.
Information Not Available
out of 62 in Identity Management (IM)
Average Words per Review
In Identity Management (IM)
Compared 17% of the time.
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Also Known As
|Quest One Identity Manager, Dell One Identity Manager||Ping Identity|
|One Identity||Ping Identity|
One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.
|IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.|
Learn more about One Identity Manager
Learn more about PingID
|Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies||Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol|
Financial Services Firm39%
Software R&D Company30%
Comms Service Provider13%
Financial Services Firm8%
Software R&D Company34%
Comms Service Provider12%