Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors.
It gives the best user experience, enabling us an overview of all user entitlements.
This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights.
The most valuable feature for me is the built-in security, which is the best that I have seen.
The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc.
Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good. It's also very flexible. It's quite easy to customize and we have customized it a lot.
For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems.
This is almost a complete solution for us.
The GUI interface is well-designed and user-friendly.
I find it really easy and computer confident, and the experience with the product is really good. Additionally, customizations are easy.
The user interface is quite good. It's very straightforward.
The most valuable feature is session monitoring.
Ease of use because of its monolithic software.
It offers the possibility of secure administration of hardware devices, as well as Linux systems administration from a Windows environment.
The most valuable feature of this solution is the random changing of passwords.
Provides us with the ability to control access [to secrets] by groups.
The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed.
The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult.
The performance could use improvement. Sometimes synchronizations take too long.
A feature that I would like to see is a mobile app that provides users the ability to make changes or add users to the Active Directory, on the fly.
More integration with SAP and with the internet of things would be good. We also have system devices that we could manage as identities, so that would be a feature to add.
One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles.
The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people.
It should be able to give a client version of the product, rather than just a web-portal.
This product is excellent in every way except minor details in handling extremely large environments.
There are some things that I know are really important to include like A/B version features which are available in Windows. I would say that they should be included in the road map.
There could be tweaks here and there. For example, instead of going to one main function to do this and another main function to do that, the solution could remap the user interface so that a person only has to go through one function. The way that function branches off should make a bit more sense.
Having more detailed reporting would improve this solution.
Documentation could be improved if they were to include more about connectors. There is not enough documentation.
I would like to see the shadowing of ongoing terminal sessions (Remote Desktop Mirroring).
We could definitely use some help with API tokenization. If we had a way to store tokens that would be fabulous.
One of the things that we want is to be able to do some of the management of it using APIs.
Pricing and Cost Advice
There is a one-time licensing cost, and there is also a yearly subscription fee.
It's costlier that some other products, and there is nothing that fits every solution.
We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase.
It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things.
It has helped to reduce customer costs.
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation.
We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support.
Pricing is comparable to competing products.
The price of this solution is good.
It isn't terribly expensive.
out of 60 in Identity Management (IM)
Average Words per Review
out of 27 in Enterprise Password Managers
Average Words per Review
Compared 17% of the time.
Compared 15% of the time.
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Compared 26% of the time.
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Also Known As
|Quest One Identity Manager, Dell One Identity Manager|
One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.
Secret Server is the only fully featured Privileged Account Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.
Learn more about One Identity Manager
Learn more about Thycotic Secret Server
|Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies||Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting|
Financial Services Firm39%
Software R&D Company31%
Comms Service Provider12%
Financial Services Firm8%
Software R&D Company32%
Comms Service Provider13%
Financial Services Firm6%