Anonymous UserSecurity Business Consultant at a tech services company
Diego RiveraCommercial and Technical Professional Manager at Evolution Technologies Group
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution's most valuable features are the efficiency and the quality of the recording."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"All sessions are audited and they are indexed/searchable through the GUI."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"The compliance features are the most valuable features."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"The solution is very good at the management of the identity lifecycle."
"The solution is stable and reliable."
"Certifications and user provisioning features are the most valuable."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The most valuable feature for our customers and for us is the identity data warehouse."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"They should lower the price and technical support should be better."
"The interface should be simple and easier to use."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The connectors are far too manual. This needs to be automated a bit."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The report functionality and dashboard of the access manager could be improved."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"Our licensing costs are on a yearly basis."
"It was definitely cheaper than the other two products that we evaluated."
"They offer a fair price for a robust solution."
"The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it affordable. One Identity was not that much less than other solutions and it is not a cheap solution. There were number of cheaper solutions. However, it's the most effective, according to our evaluation."
"Safeguard is cheaper than CyberArk."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"It is a costly solution. Its cost, for sure, should be reduced."
One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.
SailPoint is the leader in identity security for the cloud enterprise. We’re committed to protecting businesses from the inherent risk that comes with providing technology access across today’s diverse and remote workforce. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, and ensuring that each worker has the right access to do their job, no more, no less. With SailPoint at the foundation of their business, our customers can provision access with confidence, protect business assets at scale and ensure compliance with certainty.
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One Identity Safeguard is ranked 2nd in Privileged Access Management (PAM) with 11 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 9 reviews. One Identity Safeguard is rated 8.8, while SailPoint IdentityIQ is rated 8.0. The top reviewer of One Identity Safeguard writes "Improved our security posture by making password changes easy and allowing us to make regular password changes to service accounts". On the other hand, the top reviewer of SailPoint IdentityIQ writes "End-to-end Identity Management and Access Governance solution that shows why its a Market leader". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Fudo PAM, Thycotic Secret Server and BeyondTrust Endpoint Privilege Management, whereas SailPoint IdentityIQ is most compared with Saviynt, CyberArk Privileged Access Manager, Microsoft Identity Manager, ForgeRock and Okta Workforce Identity.
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