We performed a comparison between One Identity Safeguard and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."We deployed it into our company for controlling a client's behavior in our data center. It is very useful to control their connections, such as RDP."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff."
"The customer service and technical support are very good."
"Safeguard can define and update processes and procedures into the security framework of a company, including mobile. It allows us to change the policies and configurations on a mass scale in regards to security."
"Safeguard has the ability to record and retrieve in the full-video format."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"I have found the most useful feature of One Identity Safeguard to be Privileged Sessions."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"We have issues using Safeguard to connect to and record from the cloud. Currently, they don't have a mechanism to record this type of connection."
"We currently have a problem with the Active Directory integrations on Windows. Some of our users need to be logged with Active Directory, but we are having communication issues between One Identity and Active Directory. It seems that Active Directory is not well-integrated."
"One Identity Safeguard can improve by having more integration with multiple devices."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
Earn 20 points
One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews while UserLock is ranked 11th in Authentication Systems. One Identity Safeguard is rated 8.2, while UserLock is rated 10.0. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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