OneLogin by One Identity vs PingID comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OneLogin by One Identity and PingID based on real PeerSpot user reviews.

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OneLogin by One Identity vs. PingID Report (Updated: March 2020).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution allows the user to search logs based on a specific time.""One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance.""It's super useful to have a single pane of glass when it comes to access management.""OneLogin is efficient.""The solution's ability to save and manage of all my passwords is great.""In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use.""Simplicity is the most valuable part of OneLogin.""Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."

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"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in.""We use the product to run different reports.""I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use.""What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions.""It is a scalable solution...It is a stable solution.""The only feature we were looking for in PingID was SSO integration with our existing web app.""I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications.""The solution is stable. We haven't experienced any bugs or glitches."

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Cons
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics.""The tool must be made more robust.""OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased.""having a RESTful implementation instead of RPC would have been more desirable.""In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal.""To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that.""The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane.""I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

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"We have encountered instances where it is not easy to do authentication.""In the beginning, the initial setup was very complex.""PingID would benefit from a better user interface for integration.""I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.""If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.""PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer.""They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.""The product is not customizable."

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Pricing and Cost Advice
  • "Surprisingly expensive given the price of on-premise solutions."
  • "The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
  • "The price of the licensing is fine."
  • "The pricing and licensing are reasonable. It is much cheaper than other products."
  • "We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
  • "OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
  • "While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
  • "It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
  • More OneLogin by One Identity Pricing and Cost Advice →

  • "PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
  • "PingID's pricing is pretty competitive."
  • "The product is costly."
  • "The pricing is neither too expensive nor too cheap."
  • More PingID Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I'd like it to have a customization section that displays the company's offerings, categorized by different topics. Ideally, there would be a user-friendly feature at the top allowing individuals to… more »
    Top Answer:We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access all my frequently used applications, like our CRM, Greenhouse for recruiting, Jira… more »
    Top Answer:The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging… more »
    Top Answer:The pricing is neither too expensive nor too cheap.
    Top Answer:The management console needs to be improved. PingID should revise it.
    Ranking
    Views
    1,066
    Comparisons
    913
    Reviews
    9
    Average Words per Review
    1,255
    Rating
    8.3
    7th
    Views
    2,208
    Comparisons
    1,841
    Reviews
    7
    Average Words per Review
    573
    Rating
    8.4
    Comparisons
    Also Known As
    OneLogin, OneLogin Workforce Identity
    Ping Identity
    Learn More
    Overview


    OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

    OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

    IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
    Sample Customers
    OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
    Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
    Top Industries
    REVIEWERS
    Computer Software Company14%
    Manufacturing Company7%
    Non Tech Company7%
    Recreational Facilities/Services Company7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm9%
    Comms Service Provider7%
    Retailer6%
    REVIEWERS
    Manufacturing Company44%
    Financial Services Firm22%
    Healthcare Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company11%
    Manufacturing Company8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise18%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    REVIEWERS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    OneLogin by One Identity vs. PingID
    March 2020
    Find out what your peers are saying about OneLogin by One Identity vs. PingID and other solutions. Updated: March 2020.
    765,234 professionals have used our research since 2012.

    OneLogin by One Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. OneLogin by One Identity is rated 8.6, while PingID is rated 8.4. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID Access. See our OneLogin by One Identity vs. PingID report.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.