We performed a comparison between OneLogin by One Identity and PingID based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution allows the user to search logs based on a specific time."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"It's super useful to have a single pane of glass when it comes to access management."
"OneLogin is efficient."
"The solution's ability to save and manage of all my passwords is great."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Simplicity is the most valuable part of OneLogin."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"We use the product to run different reports."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a scalable solution...It is a stable solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The solution is stable. We haven't experienced any bugs or glitches."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"The tool must be made more robust."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"having a RESTful implementation instead of RPC would have been more desirable."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"We have encountered instances where it is not easy to do authentication."
"In the beginning, the initial setup was very complex."
"PingID would benefit from a better user interface for integration."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The product is not customizable."
OneLogin by One Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. OneLogin by One Identity is rated 8.6, while PingID is rated 8.4. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID Access. See our OneLogin by One Identity vs. PingID report.
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