OnSolve Platform for Critical Event Management vs Rave Alert comparison

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Executive Summary
Executive Summary
Updated on Jul 18, 2023

We compared OnSolve Platform for Critical Event Management and Rave Alert based on users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.

  • Features: OnSolve Platform for Critical Event Management stands out for its mass notification capabilities, seamless integration with different communication channels, and the ability to monitor events in real time. OnSolve Platform users requested better integration and reporting features. Rave Alert is highly praised for its user-friendly interface, various communication options, and instant messaging capabilities. Rave Alert has occasional bugs and technical issues that cause instability.

  • Service and Support: OnSolve Platform users found the support teams to be knowledgeable, helpful, and responsive. Customers generally have had positive experiences with Rave Alert's customer service, finding it responsive and helpful, but a few reported slow response times.

  • Ease of Deployment: Users said OnSolve Platform is easy to deploy thanks to the solution’s clear documentation and OnSolve’s helpful support. Rave Alert users said the solution’s setup is straightforward, and the installation instructions were easy to understand.

  • Pricing: The cost of OnSolve Platform varies depending on the customer’s size and support license. To obtain specific information, it is recommended to visit the product's website or reach out to the sales team. The cost of Rave Alert may vary depending on the customer’s environment and the number of users.

  • ROI: The potential return on investment for the OnSolve Platform for Critical Event Management and Rave Alert may vary. Refer to user feedback and real-life examples to gain a complete understanding of their potential ROI. 

Comparison Results: OnSolve Platform offers real-time event monitoring and reliable support, but users say it could improve integration and reporting. Rave Alert users like the solution’s instant messaging features and easy setup but complained about instability and occasional slow support response times.
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Also Known As
Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert
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Overview

The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.

The platform offers a range of valuable functionality, including event monitoring, alerting, and incident management. It aggregates data from various sources, such as social media, weather updates, and internal systems, to provide a holistic view of the current situation. This allows organizations to quickly assess the impact of an event and take appropriate actions.

The platform also enables automated alerting and notification, ensuring timely dissemination of critical information to relevant stakeholders. It supports multi-channel communication, including SMS, voice calls, emails, and mobile app notifications, to reach individuals across different devices and locations. This helps organizations rapidly communicate with employees, customers, and other key stakeholders during emergencies.

Furthermore, the platform facilitates incident management by providing tools for task assignment, collaboration, and tracking. It allows organizations to create response plans, allocate resources, and monitor progress in real-time. This streamlines the incident response process, leading to faster resolution and reduced impact on operations.

Our mass notification system gets the right message to the right user at the right time from any internet connected device. Send your message from anywhere to anywhere in a matter of seconds. CAP compliant.

It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage – simultaneously. This ensures your targeted audience receives your messages as soon as possible.

Sample Customers
Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group
Fulor, Stony Brook University Hospital, New Jersey Courts, Carle Foundation Hospital, City of Seattle, Purdue Police Department
Top Industries
VISITORS READING REVIEWS
Financial Services Firm14%
Government13%
Healthcare Company9%
Manufacturing Company9%
VISITORS READING REVIEWS
Government23%
University14%
Healthcare Company9%
Non Profit8%
Company Size
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise16%
Large Enterprise70%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise21%
Large Enterprise51%

OnSolve Platform for Critical Event Management is ranked 2nd in Mass Notification Software while Rave Alert is ranked 4th in Mass Notification Software. OnSolve Platform for Critical Event Management is rated 6.0, while Rave Alert is rated 0.0. The top reviewer of OnSolve Platform for Critical Event Management writes "Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated". On the other hand, OnSolve Platform for Critical Event Management is most compared with Everbridge Mass Notification, Everbridge IT Alerting, PagerDuty Operations Cloud, AlertMedia and xMatters , whereas Rave Alert is most compared with InformaCast, AlertMedia, Everbridge Mass Notification and Regroup Mass Notification.

See our list of best Mass Notification Software vendors and best Critical Event Management (CEM) vendors.

We monitor all Mass Notification Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.