Compare OP5 Monitor vs. ServiceNow IT Operations Management

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Most Helpful Review
Use ServiceNow IT Operations Management? Share your opinion.
Find out what your peers are saying about and others in IT Infrastructure Monitoring. Updated: October 2020.
443,152 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible.""The API makes it pretty easy to integrate with any system."

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"The asset management tools are very valuable.""It is a product that is familiar for a lot of users."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction.""The user interface is not what we are used to these days, and should be improved."

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"The pricing is high.""There are not enough apps in the app store to expand functionality. There should be more made available."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"OP5 has a very low price as a solution, compared to many other solutions out there."

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"The pricing is high and may be excluding the small to medium-sized enterprise businesses."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
Top Answer: It monitors and continuously tests everything that is of importance to you and your users. It could be everything from… more »
Top Answer: We don't sell the licenses, generally. We sell our time to help improve the way our clients are using the product. But… more »
Top Answer: The web-based UI is functional. It's in need of an update. There is a large, ongoing project to release a redesigned web… more »
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Popular Comparisons
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability ServiceNow ITOM
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VMware
ITRS
ServiceNow
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

With OP5 Monitor, you use just one product within your IT environment to monitor applications, networks, servers and storage, regardless of location, whether that’s on-premise, hybrid or in a private/public cloud.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Deliver high-performance business services with visibility and AIOps.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about OP5 Monitor
Learn more about ServiceNow IT Operations Management
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftLengdor, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan, Nijhof-Wassink Groepservicenow, TransAlta, NATS, Symantec
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Financial Services Firm11%
Retailer5%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider29%
Real Estate/Law Firm5%
Government5%
No Data Available
Find out what your peers are saying about and others in IT Infrastructure Monitoring. Updated: October 2020.
443,152 professionals have used our research since 2012.
OP5 Monitor is ranked 21st in IT Infrastructure Monitoring with 2 reviews while ServiceNow IT Operations Management is ranked 36th in IT Infrastructure Monitoring with 1 review. OP5 Monitor is rated 9.0, while ServiceNow IT Operations Management is rated 6.0. The top reviewer of OP5 Monitor writes "Implements automated tests of all the things you are responsible for as an IT operations manager". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Ease-of-use, service style, and popularity make this an attractive choice marred by high cost". OP5 Monitor is most compared with Centreon, Nagios XI, Zabbix, Nagios Core and ITRS Geneos, whereas ServiceNow IT Operations Management is most compared with .

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.