We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."
"The API makes it pretty easy to integrate with any system."
"The solution is very stable. It's reliable and efficient."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"The most valuable features are the inventory and personalization."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."
"The user interface is not what we are used to these days, and should be improved."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"OP5 has a very low price as a solution, compared to many other solutions out there."
Earn 20 points
Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.
Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial
OP5 Monitor - The Complete Monitoring Solution
A flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid between these.
New technologies add extra layers and complexity to the IT estate by creating a Hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives firms a view of their entire IT-estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.
OP5 Monitor is ranked 21st in IT Infrastructure Monitoring with 2 reviews while Spiceworks is ranked 16th in IT Infrastructure Monitoring with 5 reviews. OP5 Monitor is rated 9.0, while Spiceworks is rated 8.4. The top reviewer of OP5 Monitor writes "Implements automated tests of all the things you are responsible for as an IT operations manager". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". OP5 Monitor is most compared with Nagios Core, Centreon, Nagios XI, ITRS Geneos and Zabbix, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, Nagios Core and ServiceNow. See our OP5 Monitor vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.