We just raised a $30M Series A: Read our story

Compare OpenText AppWorks vs. ServiceNow Now Platform

Cancel
You must select at least 2 products to compare!
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"We really appreciate the process automation and how can you create human tasks as one of your processes."

More OpenText AppWorks Pros »

"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""This is a development platform that provides us with a strong database and a low code environment.""The level of automation within the platform is great.""The main reason that people use ServiceNow is that performance is very good.""We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

More ServiceNow Now Platform Pros »

Cons
"The solution needs to continue to enhance the low-coding feature within the product itself."

More OpenText AppWorks Cons »

"The pricing model is complex and needs to be both lowered and simplified.""The basic reporting system is rather static.""The integration towards other ERP systems could be improved.""This platform is used more by large companies because it is a little bit expensive.""The cost has room for improvement. It is currently expensive.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

More ServiceNow Now Platform Cons »

Pricing and Cost Advice
Information Not Available
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.""It's expensive and if you need some analytical views of your activity, there is an additional cost."

More ServiceNow Now Platform Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.
542,267 professionals have used our research since 2012.
Questions from the Community
Top Answer: We really appreciate the process automation and how can you create human tasks as one of your processes.
Top Answer: While I don't have the exact figures in terms of pricing, my understanding is that it is moderately priced. It falls somewhere in the middle. It's not overly expensive or very cheap. I wouldn't be… more »
Top Answer: The solution needs to continue to enhance the low-coding feature within the product itself. It could be better. They could continue to expand on its capabilities. It would improve the product in the… more »
Ask a question

Earn 20 points

Ranking
Views
675
Comparisons
449
Reviews
1
Average Words per Review
626
Rating
8.0
Views
1,858
Comparisons
884
Reviews
7
Average Words per Review
887
Rating
8.3
Comparisons
Also Known As
OpenText AppWorks Platform
Learn More
Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Offer
Learn more about OpenText AppWorks
Learn more about ServiceNow Now Platform
Sample Customers
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
experian, beachbody, health partners
Top Industries
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider18%
Government11%
Energy/Utilities Company7%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider14%
Government7%
Financial Services Firm6%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise10%
Large Enterprise70%
Find out what your peers are saying about Microsoft, Pega, Appian and others in Low-Code Development Platforms. Updated: September 2021.
542,267 professionals have used our research since 2012.

OpenText AppWorks is ranked 17th in Low-Code Development Platforms with 1 review while ServiceNow Now Platform is ranked 9th in Low-Code Development Platforms with 6 reviews. OpenText AppWorks is rated 8.0, while ServiceNow Now Platform is rated 8.0. The top reviewer of OpenText AppWorks writes "Stable, with good process automation and a nice low-code environment". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". OpenText AppWorks is most compared with Microsoft PowerApps, Pega BPM, Mendix, OutSystems and Oracle Application Express (APEX), whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, AWS Honeycode, Pega BPM, Oracle Application Express (APEX) and AgilePoint.

See our list of best Low-Code Development Platforms vendors.

We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.