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"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.""It's expensive and if you need some analytical views of your activity, there is an additional cost."

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Top Answer: We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.
Top Answer: Aside from the fact that the license module is very expensive, it's a great product. It's the fulfiller licenses that are expensive.
Top Answer: It is a good tool and we can do customization with it. Most areas are quite customized. The cost has room for improvement. It is currently expensive. Some of the features are very particular to the… more »
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Popular Comparisons
Compared 27% of the time.
Compared 17% of the time.
Compared 8% of the time.
Compared 6% of the time.

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Learn more about OpenText AppWorks
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Sample Customers
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercerexperian, beachbody, health partners
Top Industries
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Computer Software Company50%
Comms Service Provider12%
Insurance Company7%
Find out what your peers are saying about Pega, Zudy, Appian and others in Low-Code Development Platforms. Updated: October 2020.
442,041 professionals have used our research since 2012.
OpenText AppWorks is ranked 24th in Low-Code Development Platforms while ServiceNow Now Platform is ranked 7th in Low-Code Development Platforms with 8 reviews. OpenText AppWorks is rated 0.0, while ServiceNow Now Platform is rated 8.4. On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". OpenText AppWorks is most compared with Mendix, Microsoft PowerApps and Pega BPM, whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, Oracle Application Express (APEX), AgilePoint, Pega BPM and KiSSFLOW.

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