We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"An SAP user can store documents directly into OpenText without a connector."
"The tool's most valuable features are document storage, security, and compliance."
"It's a very good solution."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We can configure the solution with any industry's products per customer requirements."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Information is much more readily available."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"It keeps our company organized and everything is in one place."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"Our staff found it simpler, as they did not have to work within a classification system."
"The security feature is valuable."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"The architecture needs improvement, as it's complex."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The initial setup can get really complicated, and it takes time."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution's performance, stability, and consistency could be improved."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"No good process to import emails from several users into a single comprehensive SP repository."
"The workflow engine cannot support the business needs."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"It does not integrate despite being part of the Microsoft family."
"Needs improvement on the user interface."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
