OpenText Extended ECM vs SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Extended ECM vs. SharePoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Simplicity to roll out, features available, customization options.""Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it.""Scalability is great. We can extend areas horizontally and vertically.""We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help.""We can configure the solution with any industry's products per customer requirements.""The tool's most valuable features are document storage, security, and compliance.""An SAP user can store documents directly into OpenText without a connector.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

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"Ability to store files of any type.""The most valuable features are the collaboration and sharing.""​Combined reports and data with timeline tracking.""The product provides flexibility in collaboration.""Removed the need of paper storage and people flow into the office.""I do like the collaboration around documents. The versioning history has proven useful in some instances as well.""Information is much more readily available.""It has good integration with other MS products."

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Cons
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours.""I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them.""The solution's performance, stability, and consistency could be improved.""The tool's documentation is not proper and has missing information like steps.""A dashboard with information would be nice to see.""The solution needs to improve the user interface.""OpenText Extended ECM's user interface could be improved.""The solution should work better with partners and be more developer-friendly."

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"SharePoint designer workflows can be buggy sometimes without any apparent reason.""Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud.""Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users.""I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities.""During uptime under our network, it is hard to find info when content is hefty.""We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information.""It will fully use your system resources.""I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."

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Pricing and Cost Advice
  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
  • More OpenText Extended ECM Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    4,134
    Comparisons
    3,219
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Views
    8,328
    Comparisons
    6,692
    Reviews
    17
    Average Words per Review
    562
    Rating
    8.2
    Comparisons
    Also Known As
    OpenText Content Suite Platform
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company12%
    Financial Services Firm11%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise69%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    OpenText Extended ECM vs. SharePoint
    March 2024
    Find out what your peers are saying about OpenText Extended ECM vs. SharePoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 12 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Enables collaboration and improves productivity, but is a bit limited for complex use cases". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.