We performed a comparison between Adobe Workfront and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."The tool is very user-friendly."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"Monitoring the progress of projects and tasks is very effective."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"The intake feature is the most valuable in Workfront."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The tool's most valuable features are document storage, security, and compliance."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"It's a very good solution."
"Scalability is great. We can extend areas horizontally and vertically."
"Most of our customers are very fond of the upgraded smart user interface."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"We were having some difficulties creating different kinds of reports and dashboards."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"Sometimes there are glitches when we are reviewing an interactive proof."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Workfront's reporting capabilities must be improved."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The architecture needs improvement, as it's complex."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"A dashboard with information would be nice to see."
"The solution needs to improve the user interface."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"OpenText Extended ECM's user interface could be improved."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Adobe Workfront is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Adobe Workfront is most compared with Jira, Wrike, Asana, Smartsheet and JIRA Portfolio, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.
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