We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature is the management."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is that the documents are kept secure."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable features are the Integrations, web site, and search."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"Helps with document collaboration and workflow."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"Sometimes DocBroker cannot see the DocBase."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The biggest issue for us is the price of the product."
"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"It should have a Google-caliber search ability and a model-based GUI."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"During uptime under our network, it is hard to find info when content is hefty."
"Improve the user-friendliness."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 11 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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