OpenText Documentum vs SharePoint comparison

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Executive Summary

We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Documentum vs. SharePoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""The most valuable feature is the management.""We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.""It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""It has reduced the amount of paper documents; reducing time and errors in the process.""The most valuable feature is that the documents are kept secure.""It provides possibilities for us to save documents and supporting the business process while doing so.""The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."

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"The most valuable features are the Integrations, web site, and search.""Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals.""For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature.""SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories.""It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint.""Helps with document collaboration and workflow.""We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform.""OneDrive and SharePoint provide a secure, fully auditable way of storing information."

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Cons
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.""Sometimes DocBroker cannot see the DocBase.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs.""The biggest issue for us is the price of the product."

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"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools.""We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase.""The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement.""It should have a Google-caliber search ability and a model-based GUI.""I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools.""During uptime under our network, it is hard to find info when content is hefty.""​Improve the user-friendliness.""I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Views
    8,328
    Comparisons
    6,692
    Reviews
    17
    Average Words per Review
    562
    Rating
    8.2
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    OpenText Documentum vs. SharePoint
    March 2024
    Find out what your peers are saying about OpenText Documentum vs. SharePoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OpenText Documentum is ranked 3rd in Enterprise Content Management with 11 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and IBM FileNet. See our OpenText Documentum vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.