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OpenText Extended ECM vs SunGard EXP Macess [EOL] comparison

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OpenText Extended ECM

Read 18 OpenText Extended ECM reviews
4,062 views|3,113 comparisons
95% willing to recommend
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SunGard EXP Macess [EOL]

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Comparison Buyer's Guide
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Buyer's Guide
Enterprise Content Management
April 2024
Executive Summary

We performed a comparison between OpenText Extended ECM and SunGard EXP Macess [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
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767,847 professionals have used our research since 2012.
Featured Review
MatthewSmith2
Has the ability to add metadata and use that to categorize information, but its user interface could be improved
We help other clients to upgrade or migrate, and we wouldn't be in business without OpenText Extended ECM.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

    • More OpenText Extended ECM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about OpenText Content Suite Platform?
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Read all 4 answers   →
    What is your experience regarding pricing and costs for OpenText Content ...
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Read all 2 answers   →
    What needs improvement with OpenText Content Suite Platform?
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Read all 4 answers   →
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    Earn 20 points

    Ranking
    2nd
    out of 46 in Enterprise Content Management
    Views
    4,062
    Comparisons
    3,113
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Unranked
    In Enterprise Content Management
    Comparisons
    Also Known As
    OpenText Content Suite Platform
    EXP Macess
    Learn More
    OpenText
    FIS
    Overview

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Macess is an enterprise solution combining content management, business process management (BPM), customer relationship management (CRM) and leading-edge integration resources into a single application suite used across the organization.

    Sample Customers
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Ullico Inc., West Bend Mutual Insurance, Dakotacare, Tufts Health Plan, Liberty Life, Baloise Group
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Financial Services Firm11%
    Computer Software Company11%
    Manufacturing Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    Enterprise Content Management
    April 2024
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    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews while SunGard EXP Macess [EOL] doesn't meet the minimum requirements to be ranked in Enterprise Content Management. OpenText Extended ECM is rated 7.8, while SunGard EXP Macess [EOL] is rated 0.0. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager, whereas SunGard EXP Macess [EOL] is most compared with Laserfiche Rio.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.