OpenText EnCase eDiscovery vs SentinelOne Singularity Complete comparison

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Executive Summary

We performed a comparison between OpenText EnCase eDiscovery and SentinelOne Singularity Complete based on real PeerSpot user reviews.

Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete Report (Updated: January 2020).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use.""It indexes much faster, and is more reflexive because of the Enscripts.""It speeds up the process, so I can meet my deadlines.""The solution is very stable.""Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.""The technical support is excellent.""I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

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"Being able to keep track of the endpoints and the data that is available from the endpoints is valuable. We can see the patch levels, whether Windows endpoints are active or inactive, and who is the last user that was logged on. We get a lot of granular information that is valuable even what we are not talking from a security standpoint.""The solution's in-place upgrades have been very helpful.""One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important.""We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access.""The GUI is really easy to use.""The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs.""The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that.""The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."

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Cons
"The reporting is a bit unreliable. It needs to be better.""We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function.""In the past, incident response time for tech support was slow.""There were minor UI bugs.""​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​""Ease of use and learning curve need improvement."

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"I rate Singularity Cloud Workload Security's stability a four out of ten.""The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network.""The management console.""The learning curve was a little steep.""The grouping feature needs improvement.""The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints.""The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents.""I would like to see a better control panel for the managed service side of it."

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Pricing and Cost Advice
  • "​The product is affordable and user-friendly.​"
  • "EnCase is an affordable solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • More OpenText EnCase eDiscovery Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
    Top Answer:We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
    Ranking
    4th
    out of 40 in eDiscovery
    Views
    581
    Comparisons
    460
    Reviews
    1
    Average Words per Review
    343
    Rating
    9.0
    Views
    39,332
    Comparisons
    20,426
    Reviews
    131
    Average Words per Review
    892
    Rating
    8.6
    Comparisons
    Also Known As
    EnCase eDiscovery
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

    With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Government8%
    Energy/Utilities Company7%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete
    January 2020
    Find out what your peers are saying about OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete and other solutions. Updated: January 2020.
    765,234 professionals have used our research since 2012.

    OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 8 reviews while SentinelOne Singularity Complete is ranked 2nd in EDR (Endpoint Detection and Response) with 174 reviews. OpenText EnCase eDiscovery is rated 7.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Security (ENS) and kCura Relativity, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete report.

    We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.