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OpenText Exceed TurboX vs Zoho Assist comparison

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OpenText Exceed TurboX

Read 2 OpenText Exceed TurboX reviews
3,789 views|2,164 comparisons
100% willing to recommend
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Zoho Assist

Read 3 Zoho Assist reviews
317 views|64 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Remote Access
March 2024
Executive Summary

We performed a comparison between OpenText Exceed TurboX and Zoho Assist based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
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767,847 professionals have used our research since 2012.
Featured Review
Anonymous User
Fast and has a friendly UI; allows you to consume heavy applications
Jorge Alonso
An user-friendly and stable support tool
The solution helps my organization with unattended access and regular access for internal operations. We can provide support services to customers... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI.""The solution is perfect for Linux users."

More OpenText Exceed TurboX Pros →

"Technical support is easy to reach.""Screen monitoring and screen sharing, as well as screen remote control, are all very useful features.""It is a scalable solution. "

More Zoho Assist Pros →

Cons
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance.""The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

More OpenText Exceed TurboX Cons →

"Support could be more knowledgeable.""It could be integrated with IT management tools.""They do have some glitches in the microphone and speaker, especially during remote access."

More Zoho Assist Cons →

Pricing and Cost Advice
  • "Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."

    • More OpenText Exceed TurboX Pricing and Cost Advice →

  • "Its scalability depends on the business model we purchase."

    • More Zoho Assist Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about OpenText Exceed TurboX (ETX)?
    Top Answer:The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency I also like that the solution is fast and has a… more »
    Read all 2 answers   →
    What needs improvement with OpenText Exceed TurboX (ETX)?
    Top Answer:An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and… more »
    Read all 2 answers   →
    What is your primary use case for OpenText Exceed TurboX (ETX)?
    Top Answer:OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows or Linux.
    Read all 2 answers   →
    What do you like most about Zoho Assist?
    Top Answer:It is a scalable solution. 
    Read all 3 answers   →
    What is your experience regarding pricing and costs for Zoho Assist?
    Top Answer:The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and compatible.
    Read all 2 answers   →
    What needs improvement with Zoho Assist?
    Top Answer:They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management… more »
    Read all 3 answers   →
    Ranking
    10th
    out of 44 in Remote Access
    Views
    3,789
    Comparisons
    2,164
    Reviews
    1
    Average Words per Review
    753
    Rating
    9.0
    21st
    out of 44 in Remote Access
    Views
    317
    Comparisons
    64
    Reviews
    3
    Average Words per Review
    404
    Rating
    8.7
    Comparisons
    Also Known As
    OpenText Exceed TurboX
    Learn More
    OpenText
    Zoho
    Overview

    OpenText™ Exceed™ TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

    Exceed TurboX features:

    Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

    Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

    Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

    Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

    Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

    Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.


    Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

    Sample Customers
    Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
    Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company31%
    Computer Software Company12%
    Marketing Services Firm6%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Educational Organization88%
    Real Estate/Law Firm2%
    Financial Services Firm2%
    Computer Software Company2%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    Remote Access
    March 2024
    Download Free Report
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
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    767,847 professionals have used our research since 2012.

    OpenText Exceed TurboX is ranked 10th in Remote Access with 2 reviews while Zoho Assist is ranked 21st in Remote Access with 3 reviews. OpenText Exceed TurboX is rated 8.6, while Zoho Assist is rated 8.6. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Zoho Assist is most compared with .

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.