We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Most of our customers are very fond of the upgraded smart user interface."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Information is now available instantly to managers on all devices."
"Quantity and variety of partners with solution development ability on the platform."
"It facilitates collaboration and the ability to create custom workflows."
"The initial setup is easy."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"Its functionality is enormous."
"The solution's performance, stability, and consistency could be improved."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The solution should work better with partners and be more developer-friendly."
"The initial setup can get really complicated, and it takes time."
"The tool's documentation is not proper and has missing information like steps."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"User interface needs improvement (at least in the version we are using, desktop client)."
"Emails stored now do not display metadata in native format."
"Workflow is something that can become more intelligent."
"Make it more intuitive."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"Needs improvement on the user interface."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Alfresco, Hyland OnBase and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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