Compare OpenText Qfiniti vs. Verint Workforce Engagement Cloud

OpenText Qfiniti is ranked 11th in Workforce Engagement Management while Verint Workforce Engagement Cloud is ranked 4th in Workforce Engagement Management. OpenText Qfiniti is rated 0, while Verint Workforce Engagement Cloud is rated 0. On the other hand, OpenText Qfiniti is most compared with , whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, NICE Interaction Analytics and CallMiner Eureka.
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Ranking
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10
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6
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1,688
Comparisons
1,241
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0
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Also Known As
Impact 360, Verint Engagement Management
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OpenText
Verint
Overview

OpenText Qfiniti is a unified, centrally managed suite of call center software and workforce optimization solutions for multichannel interaction analysis, with real-time agent support and call center performance management capabilities.

Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
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Learn more about Verint Workforce Engagement Cloud
Sample Customers
Asurion, HSN, Transcom, SAPNew York Life, Elavon, VSP Vision Care
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