OpenText Operations Bridge vs SCOM comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Operations Bridge vs. SCOM Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Flexible dashboard with the availability of widgets.""The most valuable features of the solution are its grouping scripts and event focus.""OpsBridge has good event correlation facilities and root-cause identification algorithms.""The preloaded rules and ways to monitor your systems are a must.""I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.""It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure.""The most valuable feature is that everything can be consolidated into one dashboard."

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"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.""The product has helped our organization with in-depth monitoring.""The stability has been great.""The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.""The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.""It is a user-friendly product that requires almost no maintenance.""It's easy to use."

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Cons
"The initial setup is a little bit complex.""We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch.""pology-based event correlation does not work well with NNM events.""The initial setup of this tool is complex for people who lack experience with it.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.""The service takes a very long time to start and it requires a lot of resources.""Implementation could be improved.""The setup process can get a little bit complex."

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"All of the areas of reporting are very bad and need to be improved.""I would like to see better support for monitoring Unix-based systems.""The solution should have more tools for monitoring the cloud engine versus on-premise.""The price could be improved.""Application monitoring must be improved.""The solution’s initial setup is difficult.""The console feature is very poor, and it would be very good for us if this were improved.""System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."

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Pricing and Cost Advice
  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Top Answer:The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud.
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:The solution should have more tools for monitoring the cloud engine versus on-premise. It sufficiently covers the on premise modules, but more work needs to be done in terms of monitoring various… more »
    Ranking
    8th
    out of 20 in Event Monitoring
    Views
    1,254
    Comparisons
    544
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    3rd
    out of 20 in Event Monitoring
    Views
    1,483
    Comparisons
    928
    Reviews
    10
    Average Words per Review
    433
    Rating
    8.1
    Comparisons
    Also Known As
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Dialog Telekom
    Top Industries
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company19%
    Computer Software Company10%
    Government9%
    REVIEWERS
    Financial Services Firm22%
    Retailer11%
    Government9%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government12%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business19%
    Midsize Enterprise24%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    OpenText Operations Bridge vs. SCOM
    March 2024
    Find out what your peers are saying about OpenText Operations Bridge vs. SCOM and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OpenText Operations Bridge is ranked 8th in Event Monitoring with 3 reviews while SCOM is ranked 3rd in Event Monitoring with 13 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Has instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure". On the other hand, the top reviewer of SCOM writes "We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable". OpenText Operations Bridge is most compared with OpsRamp, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server, BMC Helix Monitor and IBM Tivoli NetCool OMNIbus, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and New Relic. See our OpenText Operations Bridge vs. SCOM report.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.