Compare OpsGenie vs. PagerDuty

OpsGenie is ranked 6th in IT Alerting and Incident Management while PagerDuty is ranked 2nd in IT Alerting and Incident Management with 2 reviews. OpsGenie is rated 0, while PagerDuty is rated 8.6. On the other hand, the top reviewer of PagerDuty writes "Upgrades are straightforward; there are no major hassles". OpsGenie is most compared with PagerDuty, VictorOps and xMatters IT Management, whereas PagerDuty is most compared with ServiceNow, Everbridge IT Alerting and OpsGenie.
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1,501 views|1,271 comparisons
PagerDuty Logo
5,522 views|4,213 comparisons
Find out what your peers are saying about Everbridge, PagerDuty, xMatters and others in IT Alerting and Incident Management. Updated: December 2019.
391,616 professionals have used our research since 2012.
Quotes From Members

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Pricing and Cost Advice
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Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.

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Ranking
Views
1,501
Comparisons
1,271
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
5,522
Comparisons
4,213
Reviews
2
Average Words per Review
340
Avg. Rating
8.5
Top Comparisons
Compared 58% of the time.
Compared 19% of the time.
Compared 13% of the time.
Compared 25% of the time.
Compared 18% of the time.
Compared 16% of the time.
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Atlassian
PagerDuty
Overview

Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more wasting time, digging up log files. No more finger pointing.

Most enterprises employ multitude of tools for IT management: for monitoring, ticketing, configuration and change management, etc. Although each of these tools may be individually capable of sending notifications via email or SMS, it is a burden for administrators to maintain the same information in each of these multiple, disparate systems. 

OpsGenie enables organizations to consolidate notification management into a single management system. OpsGenie enables users to maintain their own contact details and preferences in one place, eliminating duplication of data, reducing administrative overhead.

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed availability, PagerDuty is trusted by over 7,000 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.

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Sample Customers
2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Top Industries
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REVIEWERS
Financial Services Firm40%
Marketing Services Firm10%
Manufacturing Company10%
Logistics Company10%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider14%
Media Company11%
Financial Services Firm9%
Find out what your peers are saying about Everbridge, PagerDuty, xMatters and others in IT Alerting and Incident Management. Updated: December 2019.
391,616 professionals have used our research since 2012.
We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.