We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"From the pricing perspective, they are on the higher side as compared to other competitors."
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Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more wasting time, digging up log files. No more finger pointing.
Most enterprises employ multitude of tools for IT management: for monitoring, ticketing, configuration and change management, etc. Although each of these tools may be individually capable of sending notifications via email or SMS, it is a burden for administrators to maintain the same information in each of these multiple, disparate systems.
OpsGenie enables organizations to consolidate notification management into a single management system. OpsGenie enables users to maintain their own contact details and preferences in one place, eliminating duplication of data, reducing administrative overhead.
Opsgenie is ranked 5th in IT Alerting and Incident Management with 2 reviews while VictorOps is ranked 6th in IT Alerting and Incident Management. Opsgenie is rated 7.6, while VictorOps is rated 0.0. The top reviewer of Opsgenie writes "Provides a completely automated system with good integration and stability". On the other hand, Opsgenie is most compared with PagerDuty, xMatters IT Management, Everbridge IT Alerting, BigPanda and OnPage Incident Alert Management, whereas VictorOps is most compared with PagerDuty, ServiceNow, xMatters IT Management, Everbridge IT Alerting and Zabbix.
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We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.