Compare OpsGenie vs. xMatters IT Management

OpsGenie is ranked 5th in IT Alerting and Incident Management while xMatters IT Management is ranked 4th in IT Alerting and Incident Management with 2 reviews. OpsGenie is rated 0, while xMatters IT Management is rated 9.0. On the other hand, the top reviewer of xMatters IT Management writes "Reduced our response time from days or hours to minutes". OpsGenie is most compared with PagerDuty, VictorOps and xMatters IT Management, whereas xMatters IT Management is most compared with Everbridge IT Alerting, PagerDuty and OpsGenie.
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OpsGenie Logo
1,485 views|1,263 comparisons
xMatters IT Management Logo
2,120 views|1,137 comparisons
Most Helpful Review
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Quotes From Members

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Pricing and Cost Advice
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It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to calculate. It's on a per-user license.Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features.

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Ranking
Views
1,485
Comparisons
1,263
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
2,120
Comparisons
1,137
Reviews
3
Average Words per Review
796
Avg. Rating
9.0
Top Comparisons
Compared 58% of the time.
Compared 20% of the time.
Compared 12% of the time.
Compared 24% of the time.
Compared 13% of the time.
Also Known As
xMatters
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Atlassian
xMatters
Overview

Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more wasting time, digging up log files. No more finger pointing.

Most enterprises employ multitude of tools for IT management: for monitoring, ticketing, configuration and change management, etc. Although each of these tools may be individually capable of sending notifications via email or SMS, it is a burden for administrators to maintain the same information in each of these multiple, disparate systems. 

OpsGenie enables organizations to consolidate notification management into a single management system. OpsGenie enables users to maintain their own contact details and preferences in one place, eliminating duplication of data, reducing administrative overhead.

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process. www.xmatters.com
Offer
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Learn more about xMatters IT Management
Sample Customers
2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher ReportUS Bank, Tesco, Fujitsu, HubSpot, Conoco Philips, Walgreens, IHG, CA Technologies, Fiserv, Optus, Sky, Kellogg's, 3M
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider23%
Software R&D Company13%
Individual & Family Service11%
Financial Services Firm11%
Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: February 2020.
398,890 professionals have used our research since 2012.
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