We performed a comparison between OpsRamp and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Most features work fine."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The technical support is fantastic, and they are fast to respond."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The most valuable features of ScienceLogic are AI and machine learning."
"The power flow is great."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"When it comes to features, the power pack is the most valuable."
"One of the valuable features is rapid dashboards."
"Dynamic Component Mapping is key and unique."
"Provides agentless monitoring so there's no need to install the agent on each server."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"OpsRamp cannot be scaled for big and large company deployments."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"Automation is currently quite complex and needs to be improved."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"An area of improvement would be application monitoring."
"ScienceLogic could improve the implementation, it could be made easier."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product is not user-friendly."
"Admins do not have direct access to the reporting."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"The product must educate its strategic partners for deployment."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
OpsRamp is ranked 4th in Event Monitoring with 10 reviews while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. OpsRamp is rated 7.8, while ScienceLogic is rated 8.6. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Nagios XI, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and NetBrain. See our OpsRamp vs. ScienceLogic report.
See our list of best Event Monitoring vendors, best AIOps vendors, and best IT Infrastructure Monitoring vendors.
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