We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"The most valuable feature is network traffic monitoring."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The performance and bandwidth are valuable features."
"Zabbix is scalable."
"The implementation process is very straightforward."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"Zabbix isn't very good at automation just yet."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"I would like to see a more flexible mobile client, and better HA out of the box."
"It could be more stable."
"The user interface could be a bit better. They could update it a bit."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"The pricing works out well for us, given our environment and where we are."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
"This solution is completely open-source, so it is quite affordable."
"There is no license but we need to pay for support."
"It is reasonable."
"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
"We purchased Zabbix for a good price, including support"
"This is an open-source solution that can be used free of charge."
"I was using the free, Community Edition."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.
Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.
OptiView XG is ranked 25th in Network Monitoring Software with 1 review while Zabbix is ranked 1st in Network Monitoring Software with 38 reviews. OptiView XG is rated 10.0, while Zabbix is rated 8.0. The top reviewer of OptiView XG writes "A valuable, impressive, and portable product that saves time and has great scalability and stability". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". OptiView XG is most compared with NetAlly EtherScope nXG, NETSCOUT InfiniStreamNG, AirCheck, TruView and Wireshark, whereas Zabbix is most compared with Nagios XI, Splunk, SolarWinds NPM, Nagios Core and PRTG Network Monitor.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.