We performed a comparison between Oracle Application Express (APEX) and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Quick development and the connection with the database are the most valuable and useful features. It is also very stable, scalable, and easy to set up. Its support is also good."
"A user interface is relatively simple to create."
"Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten."
"Oracle Application Express is easy to use, people don't have to be developers to use it."
"The product is fast."
"The autonomous database is valuable and provides the main structure for code development."
"It has many ready modules that can be used and developed."
"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."
"SPM and ITSM features are the most helpful."
"Very good incident management, chain management and problem management features."
"It's more about the ease of use of ServiceNow. Plus, everything is there in a single platform. If you need any additional functionality, you just need to enable the plugins without even installing anything on the servers"
"I find the incident management part to be the most valuable. That's how the service desk tracks tickets."
"It provides internal clients with greater transparency about their projects and deliverables."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"It offers ready-built automation and simpler configuration for workflows."
"I have found that sorting and grouping functions are particularly useful."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"Source control could be stronger in Oracle Application Express (APEX). It needs some work."
"Occasionally when trying to un a page, I would be faced with an error number; however, not much information would be provided on the error itself outside of the programming language. It would be nice if more information could be provided."
"There is not a lot of Wiki help or in Google, but there is some."
"We would like to see tighter integration with the Oracle Cloud Infrastructure."
"It can only be deployed on Oracle Database."
"The product must provide more triggers."
"Currently, APEX doesn't have a building workflow engine. I think that's the most important improvement that could be made at this point."
"I would like to see more functionality in terms of custom workflows, not impacting the overall platform health."
"The solution could improve by making the CMDB integrate with a CI better to allow it to be seen across multiple platforms."
"ServiceNow's mobile app should be seamless and it is not right now."
"It's not user-friendly by default, but it can be customized to be customer-friendly."
"The pricing structure could be more budget-friendly."
"The user interface for accessing assistance sometimes disconnects."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"The solution could improve by being more stable."
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Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow is ranked 3rd in Rapid Application Development Software with 210 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of Oracle Application Express (APEX) writes "Very stable and efficiently translates languages for the whole user interface in minutes". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Oracle Visual Builder Cloud Service and Appian, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our Oracle Application Express (APEX) vs. ServiceNow report.
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