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Oracle Application Performance Monitoring Cloud Service vs Splunk ITSI (IT Service Intelligence) comparison

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Executive Summary

We performed a comparison between Oracle Application Performance Monitoring Cloud Service and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Use Oracle Application Performance Monitoring Cloud Service?
Andrew Mahoski
Has an excellent ability to provide business resilience by empowering staff
Splunk has just started to improve my organization. It's still in its infancy. We still have some kinks to work out, but it's actually giving us... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."

    • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Splunk ITSI (IT Service Intelligence)?
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Read all 18 answers   →
    What is your experience regarding pricing and costs for Splunk ITSI (IT S...
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Read all 12 answers   →
    What needs improvement with Splunk ITSI (IT Service Intelligence)?
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Read all 18 answers   →
    Ranking
    56th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    706
    Comparisons
    623
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    12th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    2,043
    Comparisons
    1,379
    Reviews
    23
    Average Words per Review
    828
    Rating
    8.0
    Comparisons
    Learn More
    Oracle
    Splunk
    Overview

    Oracle Application Performance Monitoring Cloud Service is a software-as-a service solution that provides deep visibility into your application performance from end-user experience, through application server requests, and down to application logs. With Oracle Application Performance Monitoring Cloud Service you can isolate problems before they impact your business, break down the barriers between Development and Operations teams and deliver better applications.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Safexpress, Astute Business Solutions, FORS Distribution
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company10%
    Retailer10%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Download Free Report
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    Oracle Application Performance Monitoring Cloud Service is ranked 56th in Application Performance Monitoring (APM) and Observability while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Oracle Application Performance Monitoring Cloud Service is rated 0.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Oracle Application Performance Monitoring Cloud Service is most compared with New Relic, Dynatrace, Datadog, Elastic Observability and AppDynamics, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.