Oracle E-Business Suite family of Service Applications provides information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable. Through comprehensive integration of service delivery channels including web-self service, agent-assisted service via the contact center, and field service, Oracle Service provides a single, robust platform for managing service-related information and processes. Oracle's unique approach to customer service positions organizations to drive revenue through up-sell and cross-sell, cut service operating costs, and improve the overall effectiveness of customer service operations.
Oracle Service is part of the Oracle E-Business Suite, integrating with other E-Business Suite applications, including Oracle Sales and Oracle Marketing. Implement one or several application families—or implement the complete Oracle E-Business Suite for the fastest way to high-quality enterprise information.
Enterprise Integration increases the efficiency of an application, as we are seeing an increased adoption to light weight micro services, cloud based integration, self-service capabilities and BoTs, "Enterprise Integration Services" enables us to address the challenges and will be a key technology enabler for a digital enterprise. Enterprises are looking for a quick solution to integrate across their extended ecosystem so that services can be made available out of the box and offered as a service.
Eliminating complex point-to-point integration allows businesses to stay in touch, and be innovative and competitive. Moreover, enterprise integration gives you the power to make better decisions. Having real-time, up-to-date information will grant you access to make well-informed and insightful decisions about your business.
Oracle Applications Services is ranked 3rd in Oracle Applications Service Providers while Techmango Enterprise Integration Services is ranked 10th in Oracle Applications Service Providers. Oracle Applications Services is rated 0.0, while Techmango Enterprise Integration Services is rated 0.0. On the other hand, Oracle Applications Services is most compared with CSC Oracle Applications Services, whereas Techmango Enterprise Integration Services is most compared with .
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