We performed a comparison between Oracle ATG and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"I have found the list creation and dashboard customization features valuable."
"It is a very flexible solution."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"Commerce Cloud's best features include sales service and cloud marketing."
"The product is easy to use."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"There is always room for improvement with any solution."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"In terms of application performance, it could be a bit quicker."
"The dashboards for this solution could be improved."
"It is similar to ATG, but some features can be exchanged between the 2."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"The connection with Marketing Cloud should be improved."
"Pricing is a disadvantage because it is expensive."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. Oracle ATG is rated 8.2, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Hybris Commerce, Adobe Commerce, Shopify and Salesforce Sales Cloud, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Adobe Commerce, Shopify, HCL Digital Commerce and Aptos Retail. See our Oracle ATG vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.