We performed a comparison between Oracle BPM and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"We selected this solution not only for the BPM but for the entire package."
"The initial setup is straightforward."
"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."
"It has developmental accelerators, which allow for virtually any customization needs which you may require."
"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."
"The benefit from the tool is we can develop it quickly and easily use it for middleware services. We can publish the services so other applications can consume them. This is providing us some reusability and a type of security."
"The solution is operating well overall."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Fast prototyping."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"This is a customizable product."
"Oracle BPM is hard to configure."
"It would be good if they could provide some additional connectors or an application developer environment for microservices."
"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."
"It could have easier administration. It takes time to configure and deploy."
"The product must reduce its cost."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."
"Overall, the engine and the UI both have to be made lighter."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"This is an expensive solution."
"The UI part needs improvement."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
Oracle BPM is ranked 14th in Business Process Management (BPM) with 22 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Oracle BPM is rated 7.4, while Pega BPM is rated 8.2. The top reviewer of Oracle BPM writes "Stable, has a lot of features and out-of-the-box integrations, but it's heavy, and the technical support isn't good". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Oracle BPM is most compared with Camunda, SAP Signavio Process Manager, IBM BPM, AWS Step Functions and Appian, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Oracle BPM vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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