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Compare Oracle CRM vs. Oracle CX Sales

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Oracle CRM Logo
781 views|638 comparisons
Oracle CX Sales Logo
755 views|595 comparisons
Top Review
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM. Updated: October 2021.
540,984 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""We are able to take back control of our client sales information and analyze it for the future to improve.""It is very simple.""It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."

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"The solution integrates well."

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Cons
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic.""The initial setup is complex, it could be improved to be more simplified.""Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."

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"The interface of Oracle CX Sales could be more user-friendly."

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Pricing and Cost Advice
"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.""We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."

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Questions from the Community
Top Answer: We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
Top Answer: It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
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Ranking
3rd
out of 66 in CRM
Views
781
Comparisons
638
Reviews
4
Average Words per Review
449
Rating
8.5
13th
out of 66 in CRM
Views
755
Comparisons
595
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Market2Lead
Oracle Sales Cloud
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Overview

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Offer
Learn more about Oracle CRM
Learn more about Oracle CX Sales
Sample Customers
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider26%
Government9%
Logistics Company3%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider19%
Energy/Utilities Company9%
Healthcare Company4%
Company Size
REVIEWERS
Small Business38%
Large Enterprise63%
No Data Available
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM. Updated: October 2021.
540,984 professionals have used our research since 2012.

Oracle CRM is ranked 3rd in CRM with 4 reviews while Oracle CX Sales is ranked 13th in CRM with 1 review. Oracle CRM is rated 8.6, while Oracle CX Sales is rated 8.0. The top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". On the other hand, the top reviewer of Oracle CX Sales writes "Integrates well, good technical support, and scalable". Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, SAP CRM, Salesforce Sales Cloud and Oracle Eloqua, whereas Oracle CX Sales is most compared with Oracle Service Cloud, Siebel CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.