We performed a comparison between Oracle CRM and Pardot based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable."
"Oracle CRM is a stable solution."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"The most valuable features of the solution I like are its stability and customization."
"It's very easy to find any customer-related data."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"The tracking and automation of outbound messaging is the solution's most valuable aspect."
"It's easy to create email templates and landing pages."
"Campaign tracking is a valuable feature."
"The most valuable feature is the customization of the solution."
"It has made email marketing quicker and easier."
"The solution can be easily integrated with Salesforce."
"The product is stable."
"Oracle CRM should have more integration with different platforms."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"I'd like to see more feature enhancements."
"The product is complicated to use for new users."
"Oracle CRM can improve integration and performance."
"An improvement would be to lower the price of the license."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"The licensing is expensive."
"Lacks sufficient free custom fields."
"The solution is quite expensive, at least, for smaller teams."
"When we compare it to other automation tools, in Pardot, I'm not able to see any drag-and-drop options. We have to work on an HTML template itself."
"Pardot must be synced with Salesforce."
"Technical support has been quick and helpful every time."
"The solution lacks integration with Instagram, which is our top problem with the product."
"Needs to improve list building."
Oracle CRM is ranked 5th in Marketing Automation with 31 reviews while Pardot is ranked 6th in Marketing Automation with 8 reviews. Oracle CRM is rated 7.8, while Pardot is rated 7.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Pardot writes "The solution is stable and can be easily integrated with Salesforce, but it is not scalable, and the initial deployment is not easy". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Pardot is most compared with Oracle Eloqua, Marketo, Salesforce Marketing Cloud, Iterable and HubSpot Marketing Hub. See our Oracle CRM vs. Pardot report.
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